Listening Listening is a skill that is often under-estimated and under-valued. However, it is an essential part of effective communication, and requires an active effort to do well. When we really listen we try to suspend our own interpretations and opinions about what someone is saying. Instead we focus on trying to understand another person’s position and their underlying needs.
Often in a meeting setting, listening is about focusing on all the different opinions and needs being put forward. A major objective is making sure that points don't get lost, especially when they are put forward by someone who lacks confidence, or who is representing a minority viewpoint.